Southern Cross Telco
Southern Cross Telco
Southern Cross Telco
Southern Cross Telco



Customer creed values

At Southern Cross Telco, delivery of effective, personalised customer care is our highest priority. Our customer creed values, embraced by our skilled customer care representatives, are in place to ensure we give 5 star service every time.

Our customer creed values are:

  • Our customers are our reason for being here.
  • It takes months to find a customer and seconds to lose one.
  • Always be courteous and polite during each customer contact
  • Always do more than is expected when you handle a customers problem.
  • Never promise more than you can deliver
  • Continually look for ways to improve quality and add value to products our customers purchase.

Find out what its like to have professional, friendly, personalised customer service is by joining us today!


Contact Customer Service  
     
  Phone 1300 855 728
  Fax 1300 855 726
  Email custserv@sctelco.com.au
     
  Operating hours 8:00am to 7:00pm - Mon to Thurs (E.S.T.)
    8:00am to 6:00pm - Fri (E.S.T.)
    closed on weekends

 

 

 

 
Southern Cross Telco