Customer creed values
At Southern Cross Telco, delivery of effective, personalised customer care is our highest priority. Our customer creed values, embraced by our skilled customer care representatives, are in place to ensure we give 5 star service every time.
Our customer creed values are:
- Our customers are our reason for being here.
- It takes months to find a customer and seconds to lose one.
- Always be courteous and polite during each customer contact
- Always do more than is expected when you handle a customers problem.
- Never promise more than you can deliver
- Continually look for ways to improve quality and add value to products our customers purchase.
Find out what its like to have professional, friendly, personalised customer service is by joining us today!
| Contact Customer Service |
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Phone |
1300 855 728 |
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Fax |
1300 855 726 |
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Email |
custserv@sctelco.com.au |
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Operating hours |
8:00am to 7:00pm - Mon to Thurs (E.S.T.) |
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8:00am to 6:00pm - Fri (E.S.T.) |
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closed on weekends |
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